Clinic Operations Leader - Front Desk & Admin

BestCare Treatment Services, Inc.; Redmond (OR); On-site; USD 70,000 - 95,000; Full time

Job summary

BestCare Treatment Services, Inc. is seeking an Operations Manager to oversee clinic front-office operations, scheduling, enrollment, interpreter coordination, and patient check-in/out.

This role supervises administrative staff, manages workflows, and partners with program directors to meet organizational goals. The ideal candidate has a Bachelor’s degree in Business or related field with 3+ years of high‑level admin experience and 2+ years in staff leadership.

Qualifications

• Bachelor’s degree or higher in Business or a related field, with strong administration skills.
• Minimum three years of high‑level business administrative experience when no degree is present.
• Leadership/supervisory experience with coaching and performance management.

Responsibilities

• Direct supervision and development of Administrative Staff, including coaching, training, and performance reviews.
• Oversee registration, scheduling, referrals, and front desk operations ensuring accurate documentation in the EHR.
• Coordinate site operations, inventory, and fleet requirements; monitor budgets and reporting to drive efficiency.
• Ensure safety, HIPAA compliance, and OSHA obligations; participate in safety committees and monthly reviews.

Skills

Leadership

Operations management

Staff coaching

Customer service

Education

Bachelor’s degree in Business or related field

Associate’s degree in Business or related field

Tools

EPIC/EHR systems

Scheduling software

Job description

BestCare Treatment Services, Inc. is seeking an Operations Manager to oversee clinic front-office operations, scheduling, enrollment, interpreter coordination, and patient check-in/out.

This role supervises administrative staff, manages workflows, and partners with program directors to meet organizational goals. The ideal candidate has a Bachelor’s degree in Business or related field with 3+ years of high‑level admin experience and 2+ years in staff leadership.