Clinic Operations Supervisor — Front/Back Office

Carson Tahoe Health; Carson City (NV); On-site; USD 50,000 - 70,000; Full time

Job summary

Carson Tahoe Health's Carson City Medical Group Support Services is seeking a full-time administrator to oversee day-to-day front and back office operations in a clinic, manage scheduling, billing, and registrations, and supervise staff to ensure smooth patient flow.

Responsibilities include handling patient calls, reception, rooming and preparing patients for exams, taking vitals, and assisting with diagnostic procedures and treatments, while maintaining high-quality service and compliance with

Qualifications

• High school diploma or equivalent required.
• Medical Assistant certification preferred.
• Two years progressive experience in a medical environment including insurance verification and referral process.
• Strong demonstrated computer program skills in practice management programs and Microsoft Office Suite.
• Experience working with an Electronic Medical Record.
• Knowledge of medical terminology.
• Strong verbal and written communication and interpersonal skills.
• Ability to manage time effectively and multitask.
• Demonstrated organizational skills to assure follow through on assignments.

Responsibilities

• Insures the clinic and office staff is completing their tasks in a professional, efficient and timely manner.
• Assigns work tasks to employees as staffing levels and patient volumes fluctuate.
• Develops and manages the employee's time off schedules and daily coverage arrangements.
• Identifies, analyzes, and resolves work related problems.
• Orders office supplies following protocols.
• Reviews timecards and submits per required protocols.
• Prepares memos, correspondence, Excel reports, and other documents as needed.
• Provides Billing Department requested documentation in a timely manner.
• Manages the petty cash drawers and insures daily balance procedures are followed.
• Insures the daily bank deposit is made at the practice location.
• Participates as requested in Site Operations Meetings.

Skills

Communication skills

Interpersonal skills

Time management

Multitasking

Medical terminology

Supervisory experience

Education

High school diploma or equivalent

Medical Assistant certification

Tools

Electronic Medical Record (EMR)

Microsoft Office Suite

Practice management software

Job description

Carson Tahoe Health's Carson City Medical Group Support Services is seeking a full-time administrator to oversee day-to-day front and back office operations in a clinic, manage scheduling, billing, and registrations, and supervise staff to ensure smooth patient flow.

Responsibilities include handling patient calls, reception, rooming and preparing patients for exams, taking vitals, and assisting with diagnostic procedures and treatments, while maintaining high-quality service and compliance with