Clinic Operations Assistant: Patient Flow & Front Desk

Ascension; Zionsville (IN); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Health coverage

403(b) plan

Paid time off

Tuition reimbursement

Employee assistance program

Parental leave

Adoption assistance

Pet insurance

Transportation savings

Job summary

Ascension in Zionsville, IN is seeking an administrative role to manage patient check-in/out with a hospitable, patient-focused approach. You will verify demographics and insurance data to ensure accurate patient records from the start, while supporting daily co-payments, deposits, and insurance authorizations to maintain clinic operations.

The role emphasizes coordinating appointment scheduling and handling medical record requests to keep the care team aligned with patient needs.

Qualifications

• High School diploma equivalency or 1 year of applicable cumulative job-specific experience.

Responsibilities

• Create a seamless patient arrival experience by managing the check-in and out process with a focus on hospitality and clinical readiness.
• Lead the accuracy of patient care records by verifying demographic and insurance data to ensure every patient's journey is documented correctly from the start.
• Support the financial health of the clinic by securing necessary insurance authorizations and managing daily co-payments and deposits with expert precision.
• Orchestrate the clinic's daily flow by scheduling appointments and managing medical record requests to keep the healthcare team and the patients perfectly in sync.

Education

High School diploma equivalency or 1 year of applicable cumulative job-specific experience

Job description

Ascension in Zionsville, IN is seeking an administrative role to manage patient check-in/out with a hospitable, patient-focused approach. You will verify demographics and insurance data to ensure accurate patient records from the start, while supporting daily co-payments, deposits, and insurance authorizations to maintain clinic operations.

The role emphasizes coordinating appointment scheduling and handling medical record requests to keep the care team aligned with patient needs.