Multi-site Medical Office Ops Assistant

Ascension Health; Carmel (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Comprehensive health coverage

403(b) retirement plan with employer

Pro-rated PTO and holidays

Tuition reimbursement and professional

Employee Assistance Program

Parental leave and family benefits

Transportation savings

Job summary

Ascension in Carmel, IN is seeking a patient access/clerical assistant to greet patients, collect documentation, verify demographics and insurance, and schedule appointments. The role requires high school equivalency or comparable experience, with emphasis on strong customer service and front-office skills.

Responsibilities include entering charges, processing authorizations, and handling daily financial reconciliation while supporting the assigned clinic locations.

Qualifications

• Medical and Front Office Experience along with strong customer service skill

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Skills

Customer service

Front office experience

Education

High School diploma equivalency or 1 year of applicable cumulative job specific experience

Job description

Ascension in Carmel, IN is seeking a patient access/clerical assistant to greet patients, collect documentation, verify demographics and insurance, and schedule appointments. The role requires high school equivalency or comparable experience, with emphasis on strong customer service and front-office skills.

Responsibilities include entering charges, processing authorizations, and handling daily financial reconciliation while supporting the assigned clinic locations.