Patient Access & Front Office Specialist

Intuitive Health; Sellersburg (IN); On-site; USD 32,000 - 40,000; Full time

Job summary

Intuitive Health in Indiana is seeking a Patient Access / Front Office Associate to greet patients, register new arrivals, verify insurance, collect copays, and support front desk operations. You will help maintain a welcoming environment and accurate recordkeeping to ensure smooth patient flow.

The role requires strong customer service, basic computer skills, and the ability to multitask in a healthcare setting.

Qualifications

• Excellent customer service and communication skills.
• Basic computer proficiency and EMR/EHR system proficiency.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Greet patients and visitors in person and over the phone.
• Register new patients and update demographic, insurance, and billing data.
• Verify insurance eligibility and collect copays and payments.
• Support patient flow and inform patients of delays.
• Answer phones and route calls as needed.
• Maintain waiting areas and perform clerical tasks.
• Protect patient confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Professionalism

Multitasking

Tech literacy

Organization

Education

High school diploma or GED

Tools

Microsoft Office

EMR/EHR systems

Job description

Intuitive Health in Indiana is seeking a Patient Access / Front Office Associate to greet patients, register new arrivals, verify insurance, collect copays, and support front desk operations. You will help maintain a welcoming environment and accurate recordkeeping to ensure smooth patient flow.

The role requires strong customer service, basic computer skills, and the ability to multitask in a healthcare setting.