Clinic Front Office Pro | EPIC EMR & Patient Care

UT Southwestern Medical Center; Dallas (TX); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

PPO medical plan

Paid Time Off

Retirement Program

Tuition Reimbursement

Job summary

UT Southwestern Medical Center in Dallas seeks a Front Office Specialist to support patient registration, scheduling, and access processes. You will interact with patients and families, verify insurance, and coordinate referrals in a fast-paced clinical setting.

We value teamwork, professionalism, and compassionate patient care, with opportunities for growth. This full-time role requires HIPAA compliance and excellent communication skills in a hospital environment.

Qualifications

• High school diploma or equivalent required.
• Experience in medical front desk or patient registration preferred.
• Strong communication and customer service skills.
• Ability to handle HIPAA confidential information.

Responsibilities

• Register and schedule patients.
• Handle patient access calls and arrivals.
• Assist with patient financial services and collections.
• Verify medical insurance.
• Manage referrals and precertifications.
• Maintain EPIC EMR knowledge.
• Provide superior customer service and protect patient confidentiality.
• Maintain waiting area and stock pamphlets.
• Ensure clinic supplies are stocked.

Skills

Customer service

EPIC EMR

Phone etiquette

HIPAA compliance

Education

High School Diploma or equivalent

Bachelor's Degree related field and/or related experience preferred

Tools

MS Office

Scheduling software

Job description

UT Southwestern Medical Center in Dallas seeks a Front Office Specialist to support patient registration, scheduling, and access processes. You will interact with patients and families, verify insurance, and coordinate referrals in a fast-paced clinical setting.

We value teamwork, professionalism, and compassionate patient care, with opportunities for growth. This full-time role requires HIPAA compliance and excellent communication skills in a hospital environment.