Clinic Front Office Associate - Patient Care & Scheduling

UT Southwestern; Fort Worth (TX); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

PTO

On-site childcare

Parental leave

Retirement plan

Education benefits

Job summary

UT Southwestern Medical Center in Dallas–Fort Worth, Texas seeks a Clinical Staff Assistant I to support outpatient front office operations with compassion and efficiency. This role involves patient interactions, scheduling, registration, and insurance tasks under direct supervision, offering a clear career ladder based on performance.

Ideal candidates will have a high school diploma, prior customer service experience, and the ability to learn CSA competencies within 6–12 months.

Qualifications

• Education: High School Diploma or GED with prior customer service experience.
• Certification: CSA competencies completed within 6–12 months of hire.

Responsibilities

• Interact with patients by phone or in person under supervision.
• Learn and operate clinical front office tasks (registration, scheduling, insurance entry).
• Deliver high-quality customer service and maintain patient confidentiality.
• Maintain front desk area and ensure inventory of clinic supplies.

Skills

Customer service

Communication

Data entry

Education

High School Diploma or GED

CSA competencies within 6–12 months

Tools

Epic EMR

Job description

UT Southwestern Medical Center in Dallas–Fort Worth, Texas seeks a Clinical Staff Assistant I to support outpatient front office operations with compassion and efficiency. This role involves patient interactions, scheduling, registration, and insurance tasks under direct supervision, offering a clear career ladder based on performance.

Ideal candidates will have a high school diploma, prior customer service experience, and the ability to learn CSA competencies within 6–12 months.