Clinic Front Office Assistant I

867514 - UH-Clinic SCC Richardson/Plano; Richardson (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare plan

Paid time off and holidays

On-site childcare

Retirement program

Parental leave

Tuition reimbursement

Job summary

UT Southwestern is seeking a Clinic Staff Assistant I for the SCC Richardson/Plano area. The role supports patient registration, scheduling, and front-office operations in a clinical setting, while learning EPIC EMR workflows and ensuring patient confidentiality and high-quality service.

Ideal candidates will have a High School Diploma or equivalent, with preferred Bachelor’s degree in a related field. Strong communication and customer service skills are essential to deliver compassionate,

Qualifications

• High School Diploma or equivalent required.
• Bachelor's Degree in a related field is preferred but not required.
• Experience in a clinical or front-office setting is a plus.

Responsibilities

• Learn and perform front-office operations such as patient registration and scheduling.
• Assist with patient access calls and arrival/admitting processes.
• Support patient financial services, insurance verification, and referrals management.
• Maintain accurate documentation and patient confidentiality per HIPAA.

Skills

Customer service

Communication

Education

High School Diploma or equivalent

Bachelor's Degree related field preferred

Tools

EPIC EMR

Job description

UT Southwestern is seeking a Clinic Staff Assistant I for the SCC Richardson/Plano area. The role supports patient registration, scheduling, and front-office operations in a clinical setting, while learning EPIC EMR workflows and ensuring patient confidentiality and high-quality service.

Ideal candidates will have a High School Diploma or equivalent, with preferred Bachelor’s degree in a related field. Strong communication and customer service skills are essential to deliver compassionate,