Clinic Front Desk Specialist - Patient Services

U.S. Dermatology Partners; Scottsdale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS is seeking a front desk clerk to handle routine clerical and administrative tasks in a healthcare-friendly environment. You will greet visitors, answer phones, assist patients, and maintain records. The role requires strong organizational skills, reliability, and clear English communication.

Proficiency with MS Office and basic data processing is expected, along with HIPAA awareness. Experience of 1+ year in retail or clinical reception is preferred; training will be provided to

Qualifications

• Detail oriented, professional attitude, reliable.
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliable

Management skills

Organizational skills

Grammar & spelling

Interpersonal skills

English communication

Mathematical ability

Computer literacy

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

State & federal regulations

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS is seeking a front desk clerk to handle routine clerical and administrative tasks in a healthcare-friendly environment. You will greet visitors, answer phones, assist patients, and maintain records. The role requires strong organizational skills, reliability, and clear English communication.

Proficiency with MS Office and basic data processing is expected, along with HIPAA awareness. Experience of 1+ year in retail or clinical reception is preferred; training will be provided to