Clinic Front Desk Specialist

Paycom - ATS; Fairfax (VA); On-site; USD 26,000 - 30,000; Full time

Job summary

Paycom - ATS in Fairfax, VA is seeking a full-time front desk clerk to perform routine clerical and administrative tasks in a healthcare setting. The role involves answering calls, assisting patients, data processing, and maintaining records with a focus on accuracy.

The position requires strong communication, organizational skills, and proficiency in MS Office. Experience with HIPAA guidelines is preferred, and the facility aims for high-quality customer service and professional conduct.

Qualifications

• 1+ year of front desk experience preferred.
• Able to handle telephones and client inquiries professionally.
• Knowledge of HIPAA guidelines is a plus.
• Detail oriented with strong grammar and spelling.
• Proficient in MS Office and email communication.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers to the appropriate manager or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Skills

Customer service

Professional communication

Interpersonal skills

English proficiency

Administrative support

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Paycom - ATS in Fairfax, VA is seeking a full-time front desk clerk to perform routine clerical and administrative tasks in a healthcare setting. The role involves answering calls, assisting patients, data processing, and maintaining records with a focus on accuracy.

The position requires strong communication, organizational skills, and proficiency in MS Office. Experience with HIPAA guidelines is preferred, and the facility aims for high-quality customer service and professional conduct.