Clinic Front Desk & Patient Services Associate

Paycom - ATS; Minot (ND); On-site; USD 30,000 - 42,000; Full time

Job summary

Paycom - ATS is seeking an Office Assistant to support front-office operations in a clinic setting. You will greet patients, register them, verify information, and handle payments with attentiveness and courtesy.

You will schedule appointments using electronic systems, answer calls, triage messages, maintain organized records, and protect patient confidentiality. This role requires good multitasking, strong communication, and a team‑oriented approach in a fast-paced environment.

Qualifications

• Customer service experience or training required.
• Preferably six (6) months minimum experience in clerical/office setting.
• Medical terminology knowledge preferred.
• Experience with computer appointment software preferred.

Responsibilities

• Greet and register patients, verify information, and process payments per procedures.
• Schedule and coordinate patient appointments using electronic scheduling systems.
• Answer and triage incoming calls, route messages clearly to staff.
• Maintain organized front office operations, prepare forms, and manage documents.
• Protect patient confidentiality in compliance with privacy policies.
• Provide cross-coverage in other reception/clinic areas as needed.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Education

HS Diploma or GED

Tools

Scheduling software

Job description

Paycom - ATS is seeking an Office Assistant to support front-office operations in a clinic setting. You will greet patients, register them, verify information, and handle payments with attentiveness and courtesy.

You will schedule appointments using electronic systems, answer calls, triage messages, maintain organized records, and protect patient confidentiality. This role requires good multitasking, strong communication, and a team‑oriented approach in a fast-paced environment.