Clinic Front Desk & Patient Services Specialist

Paycom - ATS; Merrifield (VA); On-site; USD 21,000 - 28,000; Full time

Job summary

Paycom - ATS is seeking a friendly front desk clerk to perform routine clerical and administrative duties in a medical office. You will answer phones, greet patients, and support data entry and records processing.

The role requires excellent English communication, attention to detail, and the ability to use Excel, Word, and Outlook. Prior front desk or retail experience is preferred; HIPAA awareness is a plus.

Qualifications

• Must be detail oriented with a professional attitude and reliability.
• Strong grammar and spelling to avoid miscommunication.
• Excellent English written and verbal communication.
• Proficient in basic computer operation.

Responsibilities

• Answer central telephone system and direct calls accordingly.
• Receive the public and assist with inquiries in person and by phone.
• Operate office machines and computers to process patients correctly.
• Prepare, type and edit correspondence, reports and memos.
• Assist patients with facility usage and services; follow safety policies.
• Perform other duties as needed for the organization.

Skills

Attention to detail

Customer service

Organizational skills

English communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS is seeking a friendly front desk clerk to perform routine clerical and administrative duties in a medical office. You will answer phones, greet patients, and support data entry and records processing.

The role requires excellent English communication, attention to detail, and the ability to use Excel, Word, and Outlook. Prior front desk or retail experience is preferred; HIPAA awareness is a plus.