Healthcare Front Desk Specialist – Patient Access

U.S. Dermatology Partners; Decatur (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

Paycom - ATS in Decatur, TX seeks a front desk clerk to perform routine clerical and administrative tasks in a healthcare setting. You will answer phones, assist patients, process data, and maintain records.

The position requires 1+ year of front desk experience in retail or clinical environments, strong organizational skills, and proficiency with Excel, Word, and Outlook. Knowledge of HIPAA and strong English communication are essential.

Qualifications

• One or more years of retail or clinical front desk experience.
• Detail oriented and professional.
• Strong organizational skills.
• Excellent written and verbal English communication.
• Interpersonal skills to support customer service and teamwork.
• Ability to follow instructions with good grammar and spelling.
• Basic to intermediate computer skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of state and federal regulations for healthcare settings; HIPAA awareness.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by phone; refers inquiries to appropriate staff.
• Operates office machines and computers to process patients accurately.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and memos.
• Assists patients with use of practice/clinic facilities or services.
• Adheres to safety policies while delivering high-quality customer service.
• Performs other duties as needed.

Skills

Detail oriented

Professional attitude

Organizational skills

Verbal and written communication

Interpersonal skills

English communication

Analytical ability

Basic computer operation

HIPAA knowledge

Tools

Excel

Word

Outlook

Job description

Paycom - ATS in Decatur, TX seeks a front desk clerk to perform routine clerical and administrative tasks in a healthcare setting. You will answer phones, assist patients, process data, and maintain records.

The position requires 1+ year of front desk experience in retail or clinical environments, strong organizational skills, and proficiency with Excel, Word, and Outlook. Knowledge of HIPAA and strong English communication are essential.