Clinic Front Desk Specialist

Paycom - ATS; Decatur (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Paycom - ATS is seeking a front desk clerk to perform routine clerical and administrative tasks, answer calls, assist patients, and manage data processing and record-keeping. The role emphasizes accuracy, professionalism, and customer service in a clinic or office setting.

The position requires strong English communication, basic computer skills, and the ability to follow instructions. Prior front desk experience is preferred, with attention to HIPAA guidelines and office procedures being

Qualifications

• Detail oriented with professional attitude and reliability.
• Must follow verbal and written instructions with clear grammar and spelling.
• Interpersonal skills to support customer service and teamwork.
• Ability to communicate effectively in English, both verbally and in writing.
• Basic to intermediate computer operation and MS Office proficiency.
• Knowledge of state and federal regulations for this position; HIPAA guidelines.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries.
• Operates office machines and computers to process patients correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to safety policies and procedures and supports high quality customer service.
• Performs other duties necessary or in the best interest of the organization.

Skills

Detail oriented

Professional attitude

Reliability

Communication skills

Verbal & written instructions

Interpersonal skills

English proficiency

Basic math/analytical ability

Basic computer operation

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Paycom - ATS is seeking a front desk clerk to perform routine clerical and administrative tasks, answer calls, assist patients, and manage data processing and record-keeping. The role emphasizes accuracy, professionalism, and customer service in a clinic or office setting.

The position requires strong English communication, basic computer skills, and the ability to follow instructions. Prior front desk experience is preferred, with attention to HIPAA guidelines and office procedures being