Healthcare Front Desk Specialist

Oliver Street Dermatology Management Llc; Waco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom - ATS seeks a front desk clerk to handle routine clerical and administrative tasks in a clinical setting. You will greet patients, answer phones, direct inquiries, and support data processing and record-keeping with accuracy and courtesy.

The role requires at least 1 year of front desk experience in retail or healthcare, strong communication in English, and familiarity with HIPAA guidelines. A reliable team player comfortable with Excel, Word, and Outlook is essential.

Qualifications

• Detail oriented and professional
• Strong written and verbal English communication skills
• Ability to follow verbal and written instructions with good grammar and spelling
• Interpersonal skills to support customer service and teamwork
• Proficiency with Microsoft Office (Excel, Word, Outlook) and basic computer operations
• Knowledge of HIPAA guidelines and state/federal regulations related to practice operations

Responsibilities

• Answers central telephone system and directs calls
• Receives the public in person and by telephone; assists patients and others
• Performs data processing and record-keeping tasks
• Composes and edits correspondence, reports, and memoranda
• Operates office machines and computers to process patients accurately
• Assists patients with facility or service usage and adheres to safety policies

Skills

Detail oriented

Professional attitude

Reliable

Interpersonal skills

English communication

Analytical ability

Computer literacy

Microsoft Excel

Microsoft Word

Microsoft Outlook

HIPAA knowledge

Instruction following

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Paycom - ATS seeks a front desk clerk to handle routine clerical and administrative tasks in a clinical setting. You will greet patients, answer phones, direct inquiries, and support data processing and record-keeping with accuracy and courtesy.

The role requires at least 1 year of front desk experience in retail or healthcare, strong communication in English, and familiarity with HIPAA guidelines. A reliable team player comfortable with Excel, Word, and Outlook is essential.