Clinic Scheduling & Patient Services Specialist

Austin Regional Clinic; Austin (TX); Hybrid; USD 37,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Life Insurance

Long Term Disability

Tuition Reimbursement

Health & Fitness

Sick Child Care Assistance

Development

Job summary

Austin Regional Clinic is seeking a friendly front desk coordinator for ARC Northwest Hills Specialty in Austin. You will greet patients, book appointments, verify insurance, collect payments, and maintain front desk operations.

Applicants should have a high school diploma or GED and be comfortable with Windows and basic computer tasks. Medical office experience is preferred, with strong communication and organizational skills as a plus.

Qualifications

• Requires high school diploma or GED.
• Experience using a Windows PC in a professional setting.
• Knowledge of medical insurance and billing processes is helpful.
• Experience in a medical office is preferred.
• Strong communication and customer service skills.

Responsibilities

• Check-in/check-out patients and book appointments; confirm/update demographics and notify patient of balances.
• Greets patients and enters them into the system.
• Verifies insurance eligibility using online resources and Medifax.
• Collects payments, posts amounts, and balances drawer for day end.
• Prints receipts, face sheets and documents as needed.
• Adheres to HIPAA and Code of Conduct and company policies.
• Works holidays as required by policy.

Skills

Medical office procedures

Insurance knowledge

Windows PC familiarity

Interpersonal skills

Teamwork

Multitasking

Communication skills

Organizational skills

Attention to detail

Education

High school diploma or GED

Experience in medical setting (preferred)

Job description

Austin Regional Clinic is seeking a friendly front desk coordinator for ARC Northwest Hills Specialty in Austin. You will greet patients, book appointments, verify insurance, collect payments, and maintain front desk operations.

Applicants should have a high school diploma or GED and be comfortable with Windows and basic computer tasks. Medical office experience is preferred, with strong communication and organizational skills as a plus.