Patient Access & Scheduling Specialist

Covenant-Management-Systems,-L.p.; Cedar Park (TX); Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

Austin Regional Clinic Cedar Park is seeking a front desk coordinator to manage patient check-in/check-out and appointment scheduling in Cedar Park, TX. You will verify insurance eligibility, collect payments, and maintain accurate patient records in a HIPAA-compliant environment.

The role requires a high school diploma or GED, familiarity with Windows, and strong communication and teamwork skills to support a busy clinic and ensure a smooth patient experience.

Qualifications

• Required: High school diploma or GED. Experience using a PC in a Windows environment.
• Preferred: Experience working in a medical setting.

Responsabilités

• Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance.
• Greets patients and arrives them on computer system.
• Verifies insurance eligibility by using online resources, Medifax, etc.
• Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable.
• Collects payments from patients, posts amounts, and balances drawer for end of day deposit.
• Prints face sheets, receipts, and other documents as needed.
• Notifies appropriate personnel of emergencies, messages, patient arrivals, etc.
• Confirms in advance patient appointments.
• Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current.
• Verifies Worker’s Compensation claims, ensures that paperwork is complete, and performs follow-up.
• Assists patients with setting up payment plans.
• Issues receipts for payment.
• Books follow-up appointments.
• Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct.
• Regular and dependable attendance.
• Follows the core competencies set forth by the Company, which are available for review on CMSweb.
• Works holiday shift(s) as required by Company policy.
• May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts.
• Responsible for handling the sort/distribute of Rightfax documents.
• Processing onsite release of information requests.
• Priority on-sight sorting, scanning, numbering loose papers
• Runs wait list report and distributes as directed.
• Performs other duties as assigned.

Connaissances

Windows PC

Interpersonal skills

Teamwork

Prioritization

Verbal & written communication

10-key & keyboarding

Medical insurance knowledge

Formation

High school diploma or GED

Outils

Medifax

Description du poste

Austin Regional Clinic Cedar Park is seeking a front desk coordinator to manage patient check-in/check-out and appointment scheduling in Cedar Park, TX. You will verify insurance eligibility, collect payments, and maintain accurate patient records in a HIPAA-compliant environment.

The role requires a high school diploma or GED, familiarity with Windows, and strong communication and teamwork skills to support a busy clinic and ensure a smooth patient experience.