Clinic Front Desk & Scheduling Coordinator

Fresenius Medical Care; Birmingham (AL); On-site; USD 34,000 - 42,000; Full time

Job summary

Fresenius Kidney Care in Birmingham, AL is seeking a Secretary/Receptionist to be the friendly face at the front desk and provide essential administrative support in a clinical environment.

You will handle patient greetings, scheduling coordination, records preparation, and confidential data management while assisting in daily facility operations and cross-functional teamwork. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience without a degree.
• 1-2 years related experience preferred.
• Experience with Microsoft Word, Excel and PowerPoint preferred.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet patients and guests.
• Maintain a professional reception area and waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure admissions data processing.
• Maintain patient confidentiality at all times.
• Prepare records and documents for admissions and travel.
• Coordinate scheduling and patient transportation as needed.
• Assist with filing, data entry, and accounts related tasks.
• Support month-end reporting and team meetings.

Skills

Office procedures

Microsoft Office

Adaptability

Professional appearance

Written & verbal communication

Resourcefulness

Organization

Time management

Customer service

Education

High School Diploma or GED

Job description

Fresenius Kidney Care in Birmingham, AL is seeking a Secretary/Receptionist to be the friendly face at the front desk and provide essential administrative support in a clinical environment.

You will handle patient greetings, scheduling coordination, records preparation, and confidential data management while assisting in daily facility operations and cross-functional teamwork. Strong communication and organizational skills are essential.