Casual Part-Time Medical Front Desk Coordinator

PHOENIX PHYSICAL THERAPY; Reading (Berks County); On-site; USD 21,000 - 26,000; Part time

Job summary

PHOENIX PHYSICAL THERAPY in Reading, PA is seeking a part-time Patient Care Coordinator I to greet patients, manage check-in/out, and schedule appointments. You will support treatment rooms, verify insurance, collect payments, and maintain EMR accuracy.

The role requires strong communication, organization, and data-entry skills, with CPR certification and 0-2 years in a medical office. The position emphasizes confidentiality and professional patient interactions.

Qualifications

• High School Diploma or GED required.
• 0-2 years of previous experience in a medical office, customer service, or other related business.
• Current CPR Certificate.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner.
• Oversee the cleanliness and inventory of the clinic.
• Maintains safety and sanitary requirements.
• Assist with set-up of treatment rooms and safety of the clinic.
• Answer the phones and relay messages.
• Schedule and remind patients for services to assure their treatment goals are met.
• Perform insurance verification.
• Meet with patients on their first visit to ensure all necessary paperwork is completed.
• Collect patient's co-payment, co-insurance, and deductible each office visit.
• Process credit card payments.
• Ensure that the procedure codes are accurately entered into the EMR.
• Maintain patient confidentiality in accordance with PHOENIX company guidelines.
• Conduct end-of-day procedures as outlined in company procedure manual.
• Perform other office support work as needed.
• Maintains safe, secure, and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.
• Other duties as assigned.

Skills

Communication

Organization

Data entry

EMR systems

MS Word

Multitasking

Education

High School Diploma or GED

Associates Degree or college business courses preferred

CPR certification

Tools

EMR systems

Microsoft Word

Job description

PHOENIX PHYSICAL THERAPY in Reading, PA is seeking a part-time Patient Care Coordinator I to greet patients, manage check-in/out, and schedule appointments. You will support treatment rooms, verify insurance, collect payments, and maintain EMR accuracy.

The role requires strong communication, organization, and data-entry skills, with CPR certification and 0-2 years in a medical office. The position emphasizes confidentiality and professional patient interactions.