Clinical Practice Assistant II: Admin & Scheduling

Massachusetts Eye and Ear; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Massachusetts Eye and Ear Infirmary in Boston is seeking an administrative professional to support clinical service operations. You will handle appointments, check-in/out processes, and routine clerical tasks under supervision. The role emphasizes efficient scheduling, accurate billing form processing, and collaboration with care teams.

Prior experience with Office Suite and strong communication skills are valued. Onsite, 40 hours/week, competitive pay.

Qualifications

• High School Diploma or Equivalent required.
• CMAA certification preferred.
• 2-3 years of office experience required.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and schedule inquiries.
• File materials in patient folders, print schedules and process billing forms.
• Call for patient medical records and lab results; scan documents to the medical record.
• Learn and assist with scheduling, registration and billing systems as needed.

Skills

Office Suite

Time management

Communication

Education

High School Diploma or Equivalent

Job description

Massachusetts Eye and Ear Infirmary in Boston is seeking an administrative professional to support clinical service operations. You will handle appointments, check-in/out processes, and routine clerical tasks under supervision. The role emphasizes efficient scheduling, accurate billing form processing, and collaboration with care teams.

Prior experience with Office Suite and strong communication skills are valued. Onsite, 40 hours/week, competitive pay.