Clinic Expansion Lead - Facilities

blackbirdhealth; Philadelphia (Philadelphia County); Hybrid; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401k with company match

Generous paid time off

Career growth

Inclusive leadership culture

Job summary

Blackbird Health is seeking a Senior Manager, Facilities & New Office Launch to drive multi-site expansion across PA, VA, NJ, MD and new markets. The role is hybrid with regular travel and home base in the Philadelphia area.

You will lead end-to-end clinic openings, coordinate with Real Estate, Talent Acquisition, Clinical Ops, IT, and Finance, and build scalable facilities playbooks to ensure safe, welcoming, and operational locations.

Qualifications

• 7+ years of multi-site facilities, expansion, or healthcare operations experience.
• Track record of end-to-end new site launches and vendor contracts.
• Experience directly managing and developing operational staff.
• Willingness to travel regularly across regional clinic locations.
• Nice to have healthcare or behavioral health clinic expansion experience.
• Direct experience with commercial real estate leases, local permitting, or ADA compliance.

Responsibilities

• Drive End-to-End Clinic Launches: Own the cross-functional execution of new office openings from site selection through Day 1 patient readiness, establishing operational frameworks and leading post-launch reviews to continually refine Blackbird's expansion playbook.
• Orchestrate Cross-Functional Partners: Collaborate with Real Estate, Talent Acquisition, Clinical Leadership, IT, Marketing, and Rev Cycle to align provider hiring, credentialing, patient scheduling, and site setup for on-time clinic launches.
• Elevate Clinic & Facilities Operations: Direct ongoing facilities operations, preventative maintenance, safety standards, and clinic refreshes, establishing clear SLAs and vendor performance expectations across all established locations.
• Lead Regional Teams & Support Scaling: Hire, coach, and manage a high-performing team of regional Facilities Coordinators while overseeing asset standards and operational budgets to support long-term expansion.

Skills

Expansion leadership

Cross-functional alignment

Playbook development

People management

Agile problem solving

Job description

Blackbird Health is seeking a Senior Manager, Facilities & New Office Launch to drive multi-site expansion across PA, VA, NJ, MD and new markets. The role is hybrid with regular travel and home base in the Philadelphia area.

You will lead end-to-end clinic openings, coordinate with Real Estate, Talent Acquisition, Clinical Ops, IT, and Finance, and build scalable facilities playbooks to ensure safe, welcoming, and operational locations.