Clinic Care Coordinator & Patient Concierge

Providence Health & Services; Canby (OR); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Premium Float pay

Mileage reimbursement

Job summary

Providence Health & Services in Oregon is hiringPatient Care Coordinators to be the first contact for patients and families, supporting clinics across multiple specialties. You will liaise between patients and care teams and perform front and back-office duties to ensure a smooth patient experience.

Shifts are typically 8 or 10 hours, with no weekend work required, and premium float pay plus mileage reimbursement may apply. Join a supportive team at Providence.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence's mission of compassionate, high-quality care.

Skills

Customer service

Multitasking

Job description

Providence Health & Services in Oregon is hiringPatient Care Coordinators to be the first contact for patients and families, supporting clinics across multiple specialties. You will liaise between patients and care teams and perform front and back-office duties to ensure a smooth patient experience.

Shifts are typically 8 or 10 hours, with no weekend work required, and premium float pay plus mileage reimbursement may apply. Join a supportive team at Providence.