Patient Care Coordinator – Float Pool (Oregon)

Agence PROvidence; Beaverton (OR); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Premium Float pay included

Mileage reimbursement eligibility

Job summary

Providence is hiring Patient Care Coordinators to be the first point of contact for patients and visitors, handling front and back-office duties and serving as a liaison to ensure a smooth patient experience.

Roles are in Primary Care and Specialty Care clinics across the Portland metro area, with shifts typically 8 or 10 hours and no weekend work required. A supportive team environment and opportunities for growth are emphasized.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• Serve as the first point of contact, providing exceptional customer service to patients and visitors in person and by phone.
• Act as a liaison between patients, providers, and care teams to ensure a smooth patient experience.
• Perform front and back-office duties, including scheduling, registration, insurance verification, updating demographic information and patient support.
• Maintain clinic efficiency through accurate documentation and adherence to workflows within the electronic medical record (EPIC).
• Demonstrate growth and proficiency in supporting Providence’s mission of compassionate, high-quality care.

Skills

Customer service

EMR

Healthcare experience

Job description

Providence is hiring Patient Care Coordinators to be the first point of contact for patients and visitors, handling front and back-office duties and serving as a liaison to ensure a smooth patient experience.

Roles are in Primary Care and Specialty Care clinics across the Portland metro area, with shifts typically 8 or 10 hours and no weekend work required. A supportive team environment and opportunities for growth are emphasized.