Bilingual Clinical Office Assistant II

Mass General Brigham; Boston (MA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

403b retirement and match

MBTA pass

Tuition reimbursement

Job summary

Mass General Brigham is seeking an administrative professional to support a busy clinical practice. You will handle patient scheduling, front-desk duties, and billing tasks while ensuring accurate records in the EPIC system.

The role requires strong office skills, experience in a medical setting, and bilingual Spanish communication. Onsite work at the Jamaica Plain location offers full benefits and a 40-hour weekly schedule.

Qualifications

• High school diploma or equivalent required.
• 2–3 years of office experience preferred.
• Bilingual Spanish required.

Responsibilities

• Perform routine administrative and clerical duties for a clinical service or physician practice.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer phones.
• Schedule appointments and manage inquiries.
• Process patient billing forms and scan into electronic records (EPIC).
• Handle messages related to authorizations, prescriptions, and test results.
• Serve as an EPIC Super User for scheduling, registration and billing systems.

Skills

Office software

Phone etiquette

Time management

Spanish language

EPIC scheduling

Education

High School Diploma or Equivalent

Tools

EPIC

MS Office

Job description

Mass General Brigham is seeking an administrative professional to support a busy clinical practice. You will handle patient scheduling, front-desk duties, and billing tasks while ensuring accurate records in the EPIC system.

The role requires strong office skills, experience in a medical setting, and bilingual Spanish communication. Onsite work at the Jamaica Plain location offers full benefits and a 40-hour weekly schedule.