Clinic Administrative Specialist

Beth Israel Lahey Health; Needham (MA); On-site; USD 28,000 - 37,000; Full time

Job summary

Beth Israel Lahey Health in Needham, MA is seeking an Administrative Assistant to support outpatient specialty clinics. You will verify insurance eligibility, obtain authorizations, schedule surgeries, and handle medical records with confidentiality.

The role requires strong Microsoft Office skills, attention to detail, and excellent customer service as you interact with patients and staff while ensuring accurate data in the EMR.

Qualifications

• High School diploma or GED required.
• 0-1 years related work experience required.
• Ability to work independently with minimal supervision.
• Exhibits excellent customer service.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Responsibilities

• Secures all required prior authorizations and documents in OMR. Makes follow up calls to prior authorization agents as needed to ensure timely turnaround of prior authorization documentation.
• Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers, next of kin, employer and insurance information.
• Secures all referrals for outpatient clinic visits and documents in OMR, may include medical clearance, physical therapy, etc.
• Prepare all medical records, as requested from attorneys and set up all peer to peer reviews for Physicians, as needed.
• Secures approval for surgery and ensures medical clearance prior to surgery. Schedules patient surgeries, including worker's compensation surgeries, coordinating and communicating with other hospital staff as needed.

Skills

Customer service

Independent work

MS Office

Education

High School diploma or GED

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Lahey Health in Needham, MA is seeking an Administrative Assistant to support outpatient specialty clinics. You will verify insurance eligibility, obtain authorizations, schedule surgeries, and handle medical records with confidentiality.

The role requires strong Microsoft Office skills, attention to detail, and excellent customer service as you interact with patients and staff while ensuring accurate data in the EMR.