Clinical Administrative Coordinator

Beth Israel Lahey Health; Needham (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Support professional for outpatient clinics. You will verify insurance eligibility, coordinate authorizations, document in EMR, and support physicians with calls, scheduling, and billing.

The role requires knowledge of CPT/ICD-10 codes, accuracy in data handling, and a patient-first approach with confidentiality. Strong organizational and communication skills are essential.

Qualifications

• High School diploma or GED; 3-5 years hospital financial or clinical experience.
• Ability to work independently with minimal supervision.
• Strong teamwork, organizational skills, and multitasking to meet timelines.
• Ability to read and communicate effectively in English.
• Experience with computer systems including MS Office applications.

Responsibilities

• Secures all required prior authorizations and documents in OMR.
• Makes follow up calls to prior authorization agents to ensure timely turnaround.
• Completes forms including disability, back to work and FMLA for patients.
• Interviewing patients or their representative to collect or verify information.
• Secures referrals for outpatient visits and documents in OMR; may include medical clearance.
• Prepare medical records for attorneys and set up peer reviews for physicians.
• Secures approval for surgery and ensures medical clearance prior to surgery.
• Schedules patient surgeries, coordinating with hospital staff.
• Inputs physician billing charges into Meditech daily.
• Maintains physician administrative and clinical calendars.
• Types correspondence and documents requiring complex formatting.
• Performs check-in and verification of demographics; collects copayments.

Skills

English communication

Multitasking

Organizational skills

Teamwork

Independent work

Microsoft Office

CPT/ICD-10 knowledge

Education

High School diploma or GED

Tools

Meditech

EMR systems

Job description

Beth Israel Lahey Health is seeking an Administrative Support professional for outpatient clinics. You will verify insurance eligibility, coordinate authorizations, document in EMR, and support physicians with calls, scheduling, and billing.

The role requires knowledge of CPT/ICD-10 codes, accuracy in data handling, and a patient-first approach with confidentiality. Strong organizational and communication skills are essential.