Medical Records & Scheduling Specialist

Mass General Brigham; Chelsea (MA); Presencial; USD 28.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

403b retirement plan

Tuition reimbursement

Discounted MBTA pass

Descripción de la vacante

Mass General Brigham is seeking a Practice Assistant II for Medical Records in Chelsea to support non-patient-care operations. You will welcome patients, manage scheduling, and handle records with a focus on accuracy and efficiency.

Role emphasizes administrative excellence, training teammates as a super user, and growing into more complex scheduling tasks within a leading New England health system.

Formación

• High school diploma or equivalent required; experience cannot be substituted.
• 2-3 years of office experience required.
• Certified Medical Administrative Assistant (CMAA) credential preferred.
• Bilingual English/Spanish is a plus.

Responsabilidades

• Welcome patients and manage check-in, check-out, and appointment scheduling.
• Answer phones, assist callers with routine questions, and maintain appointment records.
• Process billing forms, scan documents to patient medical records (LMR), and file materials.
• Request patient medical records and lab results; open and distribute mail and faxes.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Prepare forms, records, schedules, and memos; accept co-payments as needed.
• Serve as a "Super User" for scheduling, registration, and billing systems, training and supporting teammates.
• Take on advanced tasks such as surgical scheduling and schedule changes/blocking as your skills grow

Conocimientos

Microsoft Office

Phone systems

multitasking

Bilingual: English/Spanish

Educación

High school diploma or equivalent

2-3 years of office experience

Certified Medical Administrative Assistant (CMAA) preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

Mass General Brigham is seeking a Practice Assistant II for Medical Records in Chelsea to support non-patient-care operations. You will welcome patients, manage scheduling, and handle records with a focus on accuracy and efficiency.

Role emphasizes administrative excellence, training teammates as a super user, and growing into more complex scheduling tasks within a leading New England health system.