Medical Records & Scheduling Coordinator II

Mass General Brigham; Chelsea (MA); Presencial; USD 24.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Vision

403b retirement plan

Tuition reimbursement

MBTA pass

Descripción de la vacante

Mass General Brigham is seeking a Practice Assistant II for the Medical Records department at the Chelsea Health Care Center. This non-patient-care role focuses on keeping schedules and records organized to support providers in delivering exceptional care.

You will welcome patients, manage appointments, handle calls and billing processes, and act as a Super User for scheduling and billing systems. This onsite position requires strong organization and bilingual English/Spanish abilities.

Formación

• High school diploma or equivalent required.
• 2–3 years of office experience required.
• CMAA credential preferred.
• Bilingual: English/Spanish.

Responsabilidades

• Welcome patients and manage check-in, check-out, and appointment scheduling.
• Answer phones, assist callers with routine questions, and maintain appointment records.
• Process billing forms, scan documents to patient medical records (LMR), and file materials.
• Request patient medical records and lab results; open and distribute mail and faxes.
• Handle messages related to prior authorizations, provider questions, prescription refills, and test results.
• Prepare forms, records, schedules, and memos; accept co-payments as needed.
• Serve as a Super User for scheduling, registration, and billing systems, training teammates.
• Take on advanced tasks such as surgical scheduling and schedule changes.

Conocimientos

MS Office

Telephone handling

Communication

Time management

Educación

High school diploma or equivalent

CMAA credential (preferred)

Herramientas

Scheduling systems

Billing systems

LMR

Descripción del empleo

Mass General Brigham is seeking a Practice Assistant II for the Medical Records department at the Chelsea Health Care Center. This non-patient-care role focuses on keeping schedules and records organized to support providers in delivering exceptional care.

You will welcome patients, manage appointments, handle calls and billing processes, and act as a Super User for scheduling and billing systems. This onsite position requires strong organization and bilingual English/Spanish abilities.