Clinic Operations Coordinator (Front Desk & Scheduling)

Fresenius Medical Care; Suffolk (VA); On-site; USD 21,000 - 26,000; Full time

Job summary

Fresenius Medical Care is seeking a receptionist/secretary to support front desk operations in a clinical environment. You will greet patients, route calls, manage scheduling, and assist with admissions and medical records while maintaining confidentiality and a professional workplace.

You will support administrative functions such as mail distribution, document preparation, and filing systems, ensuring smooth clinic operations and patient-focused service.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months relevant experience.
• Experience with Microsoft Word, Excel and PowerPoint preferred.
• Pleasant telephone manner.

Responsibilities

• Answering telephone and routing calls to the appropriate person.
• Professionally greet all patients and guests.
• Maintain a professional environment at all times in reception/waiting areas.
• Distribute incoming mail.
• Obtain signatures to ensure efficient processing of admissions data.
• Ensure patient confidentiality is maintained at all times.
• Maintain accurate records of hospitalization and travel for scheduling.
• Prepare medical records for transmission and coordinate patient paperwork.
• Assist with appointment referrals and transportation coordination.

Skills

Office procedures

Professional attitude

Written and verbal communication

Strong organizational skills

Multitasking

Customer service

Time management

Proactive problem solving

Adaptability

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Fresenius Medical Care is seeking a receptionist/secretary to support front desk operations in a clinical environment. You will greet patients, route calls, manage scheduling, and assist with admissions and medical records while maintaining confidentiality and a professional workplace.

You will support administrative functions such as mail distribution, document preparation, and filing systems, ensuring smooth clinic operations and patient-focused service.