Clinic Admin Coordinator: Medical Office & Revenue Support

Tufts Medicine; Newburyport (MA); On-site; USD 26,000 - 32,000; Full time

Job summary

Tufts Medicine is seeking an administrative support specialist to help manage clinic operations at the Newburyport office area. The role involves coordinating patient scheduling, handling check-ins, verifying insurance data, and supporting revenue cycle tasks with a focus on patient experience.

The ideal candidate has at least a high school diploma and 2 years of customer-facing experience, with bilingual abilities.

Qualifications

• High School diploma or equivalent.
• Two years of experience supporting customers.
• Bilingual.

Responsibilities

• Schedules patient appointments, including follow-ups, testing, labs, and surgical bookings.
• Greets and checks-in patients; verifies demographics and insurance information.
• Assists with revenue cycle clearance, including registration accuracy, referrals, and insurance verification.
• Collects copayments and assists with billing charge entry and reconciliation.
• Prepares medical records and loads information into the EMR system.
• Maintains calendar, handles general clerical duties, and supports department physicians.
• Participates in performance improvement projects.

Skills

Bilingual

Education

High School diploma or equivalent

Job description

Tufts Medicine is seeking an administrative support specialist to help manage clinic operations at the Newburyport office area. The role involves coordinating patient scheduling, handling check-ins, verifying insurance data, and supporting revenue cycle tasks with a focus on patient experience.

The ideal candidate has at least a high school diploma and 2 years of customer-facing experience, with bilingual abilities.