Climate Solutions Sales Advisor (On-Site)

CFO Trane U.S. Inc.-CFO; Tinley Park (IL); On-site; USD 44,000 - 89,000; Full time

Benefits offered by this job

Health insurance

401K match

Tuition assistance

Student debt support

Wellness programs

Job summary

Trane Technologies in the United States is seeking a Customer Sales Associate to assist customers at Trane Supply stores, resolve parts or equipment issues, and deliver high-quality parts and solutions with a focus on sales and excellent service.

You will manage orders, quotes, inquiries, and occasional warehouse tasks, while building customer relationships and meeting sales goals. The role offers day-one benefits, competitive compensation, and opportunities for growth.

Qualifications

• H.S. Diploma or GED required.
• Inside sales, retail, or related experience.
• Experience in a fast-paced, customer focused environment with a focus on customer service, continuous improvement, and safety.
• Proven experience in building customer relationships and maintaining professional customer service even in challenging situations.

Responsibilities

• Provide support to customers and find the best method to resolve problems to ensure customer satisfaction.
• Partners with customers to grow sales by identifying related products or add on extensions.
• Process customer orders and respond to inquiries, questions or complaints regarding Parts and Supply offerings and offer solutions to ensure customer satisfaction and future sales.
• Keep current on knowledge of Trane Products, offerings, and promotions to provide a premier customer experience and drive sales.
• Interact with customers both on the phone and in person.
• Executes quote and order management processes with high level of accuracy to expedite the fulfillment process and ensure customer satisfaction and timely delivery.
• Assists with warehouse/inventory management work as needed.
• Flexibility to work overtime/weekends, as required.

Skills

Customer service

Sales experience

Problem solving

Communication

Education

High school diploma or GED

Job description

Trane Technologies in the United States is seeking a Customer Sales Associate to assist customers at Trane Supply stores, resolve parts or equipment issues, and deliver high-quality parts and solutions with a focus on sales and excellent service.

You will manage orders, quotes, inquiries, and occasional warehouse tasks, while building customer relationships and meeting sales goals. The role offers day-one benefits, competitive compensation, and opportunities for growth.