In-Store Customer Sales Pro: Parts & Solutions

Trane Technologies; Moorestown Township (NJ); On-site; USD 61,028,000 - 123,192,000; Full time

Benefits offered by this job

Health insurance

Holistic wellness programs

Fertility coverage

Adoption/surrogacy assistance

Paid time off

401K match

Tuition assistance

Student debt support

Job summary

Trane Technologies, a world leader in climate solutions, seeks a Customer Sales Associate for on-site work in New Jersey. You will assist customers in Trane Supply stores, resolve parts issues, deliver high-quality parts, and drive timely solutions with strong product knowledge to meet sales goals.

You will engage with customers by phone and in person, manage quotes and orders with precision, and support warehouse tasks as needed. A solid background in customer service and sales is required.

Qualifications

• H.S. Diploma or GED required.
• Inside sales, retail, or related experience.
• Experience in fast-paced, customer-focused environment.
• Proven ability to build customer relationships and maintain service.
• Salary range described as total target compensation including base and incentive.

Responsibilities

• Provide support to customers and resolve issues to ensure satisfaction.
• Partner with customers to grow sales by identifying related products.
• Process orders and respond to inquiries regarding Parts and Supply offerings.
• Maintain knowledge of Trane products, offerings and promotions to drive sales.
• Interact with customers by phone and in person.
• Execute quote and order management with accuracy to expedite fulfillment.
• Assist with warehouse/inventory tasks as needed.
• Flexible to work overtime/weekends when required.

Skills

Inside sales

Retail experience

Customer service

Problem solving

Relationship building

Overtime weekends

Education

H.S. Diploma or GED

Job description

Trane Technologies, a world leader in climate solutions, seeks a Customer Sales Associate for on-site work in New Jersey. You will assist customers in Trane Supply stores, resolve parts issues, deliver high-quality parts, and drive timely solutions with strong product knowledge to meet sales goals.

You will engage with customers by phone and in person, manage quotes and orders with precision, and support warehouse tasks as needed. A solid background in customer service and sales is required.