Client Technical Solutioner: IT Strategy & Solutions Lead

Kyndryl; United States; Remote; USD 156,000 - 297,000; Full time

Benefits offered by this job

Annual bonus program

Medical & dental coverage

Retirement benefits & paid time off

Job summary

Kyndryl is seeking a Client Technical Solutioner to collaborate with customers, understand their business challenges, and craft tailored technical solutions for mission-critical IT environments. You will support Solutioning Managers, develop cost models for deals, and help drive profitable outcomes while ensuring customer satisfaction across engagements.

You will engage with customers at multiple levels, shape go-to-market propositions, and contribute to bid submissions with clear technical and

Qualifications

• 5 years of experience in IT service management, IT sourcing, or IT strategy.
• Expertise with IT organizational models, IT governance, management and operating models and IT financing models.
• Proven ability to design and build technical solutions based on customer requirements including understanding customer needs, analyzing complex problems, and proposing effective and scalable solutions.
• In-depth understanding of IT domains such as infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems.
• Excellent customer and presentation skills.

Responsibilities

• Understand customer challenges and translate them into tailored technical solutions.
• Develop domain-specific solutions for Kyndryl services and craft cost models for deals.
• Lead deals to profitability and support contract negotiations up to signature.
• Collaborate with Solutioning Managers and internal stakeholders to gather documents and insights for bid submissions.

Skills

IT service management

IT sourcing

IT strategy

IT governance

Customer presentation

Job description

Kyndryl is seeking a Client Technical Solutioner to collaborate with customers, understand their business challenges, and craft tailored technical solutions for mission-critical IT environments. You will support Solutioning Managers, develop cost models for deals, and help drive profitable outcomes while ensuring customer satisfaction across engagements.

You will engage with customers at multiple levels, shape go-to-market propositions, and contribute to bid submissions with clear technical and