Client Support & Order Coordination Specialist

Standex International; Sugar Land (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Standex International is seeking a proactive Customer Service Representative in Sugar Land, TX to handle daily customer inquiries, process orders, and coordinate with shipping and purchasing teams. You will maintain ERP data, monitor stock levels, and provide timely, accurate updates to customers.

The role requires a college degree or relevant experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• A college degree or prior work experience in customer service/support.
• Strong communication and interpersonal skills are required to handle customer requests.
• Ability to multitask, meet deadlines and coordinate with multiple departments.
• Proficiency with computers and data entry, accurate typing and documentation.

Responsibilities

• Communicate with customers on support-related matters and provide timely responses.
• Enter and acknowledge sales orders; assist Data Entry as needed.
• Coordinate shipping activities to ensure on-time deliveries and note special instructions.
• Maintain ERP data accuracy and generate reports such as open orders and forecasts.
• Keep customers informed with prompt, clear updates on status and dates.

Skills

Communication

Multitasking

Problem solving

Typing

Education

College degree or equivalent

Tools

ERP System

Job description

Standex International is seeking a proactive Customer Service Representative in Sugar Land, TX to handle daily customer inquiries, process orders, and coordinate with shipping and purchasing teams. You will maintain ERP data, monitor stock levels, and provide timely, accurate updates to customers.

The role requires a college degree or relevant experience, strong communication skills, and the ability to multitask in a fast-paced environment.