Strategic Inside Sales & Customer Success

Standex International; Watertown (SD); On-site; USD 45,000 - 65,000; Full time

Job summary

Standex International is seeking an Inside Sales Specialist to serve as the primary liaison between Standex Electronics and assigned customers. You will handle orders, quotes, and inquiries by phone, email, and conference calls, ensuring timely, professional communication.

The role requires strong customer service orientation, problem solving, and the ability to manage multiple tasks while using SAP Business One for order processing and data analysis.

Qualifications

• Bachelor’s degree is preferred but not required.
• 2 years of experience in a similar role.
• Strong organizational, problem solving, attention to detail, and multitasking abilities.

Responsibilities

• Perform all functions of both a Customer Service Representative and Inside Sales Representative.
• Serve as the key internal contact for customers.
• Establish profitable pricing levels through the successful quotation of products.
• Support customers throughout the order process to ensure high levels of satisfaction.
• Responsible for order processing and related non-technical customer service functions to assigned accounts.
• Proactively communicates issues affecting customer schedule requirements.
• Analyze and take appropriate action on issues affecting product profitability.
• Work with various functions to improve customer-driven processes.
• Follow up on timelines and support customers’ expectations.
• Utilize SAP Business One to process orders, generate quotes, analyze data, and maintain customer information.
• Promote a positive image of Standex Electronics to customers.

Skills

Customer service

Communication skills

Problem solving

Multitasking

Team player

Crisis management

Experience in similar role

Attention to detail

Education

Bachelor’s degree (preferred)

Tools

SAP Business One

MS Office

Job description

Standex International is seeking an Inside Sales Specialist to serve as the primary liaison between Standex Electronics and assigned customers. You will handle orders, quotes, and inquiries by phone, email, and conference calls, ensuring timely, professional communication.

The role requires strong customer service orientation, problem solving, and the ability to manage multiple tasks while using SAP Business One for order processing and data analysis.