Client Success & Value Realization Manager

Dun & Bradstreet; United States; Remote; USD 78,000 - 132,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Education assistance

401k with company match

Health & wellness benefits

Volunteer days

Job summary

Dun & Bradstreet is seeking a Client Success Manager to own assigned client relationships and drive adoption, value realization and renewals. You will act as a trusted advisor within the Sales Channel, bringing D&B’s capabilities to Clients to maximize outcomes.

The role emphasizes collaboration across Sales, Product and Delivery, with a focus on customer health visibility, risk mitigation and proactive engagement. Travel up to 25% and commission-eligible compensation are included.

Qualifications

• Minimum of five years in client success, support, or post-sales roles.
• Experience with data, analytics, software or business information solutions.
• Strong collaboration, influencing and communication skills.

Responsibilities

• Be accountable for client success, adoption, value realization and renewals.
• Monitor health indicators, adoption activity and risk signals with Sales.
• Execute client success playbooks to ensure outcomes and retention.
• Coordinate stakeholders across Sales, Product, Delivery and Finance to support outcomes.

Skills

Client success

Relationship mgmt

Adoption & value

Cross-functional

Communication

Job description

Dun & Bradstreet is seeking a Client Success Manager to own assigned client relationships and drive adoption, value realization and renewals. You will act as a trusted advisor within the Sales Channel, bringing D&B’s capabilities to Clients to maximize outcomes.

The role emphasizes collaboration across Sales, Product and Delivery, with a focus on customer health visibility, risk mitigation and proactive engagement. Travel up to 25% and commission-eligible compensation are included.