Area Vice President, Client Success & Growth

Dun & Bradstreet; Austin (TX); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Generous paid time off

Parental leave

Education assistance

Health insurance

401k with company matching

Volunteer days

Job summary

Dun & Bradstreet is seeking a seasoned Client Success leader to guide post-sale engagements with enterprise clients in a dynamic, data-driven environment. You will drive adoption, retention, and expansion through executive-level partnering and cross-functional collaboration.

The role emphasizes building a high-performing team, aligning customer goals with product capabilities, and delivering measurable ROI across the client base.

Qualifications

• Leadership experience in post-sale client management of large enterprise accounts.
• Proven ability to drive product adoption and renewals through data insights.
• Strong communication and presentation skills for executive stakeholders.

Responsibilities

• Lead the Customer Success function to meet satisfaction, ROI, and renewal goals.
• Build a high-performing team through hiring, goals, and performance management.
• Advise client organizations and deepen executive relationships for long-term success.
• Leverage data to improve team performance and drive product adoption.
• Set expectations and manage operations with structured, agile processes.
• Collaborate with Product, Sales, Support, and Ops to prioritize initiatives.
• Represent customers to leadership and ensure alignment with strategic outcomes.
• Travel as required up to 25% for client visits and engagements.

Skills

Client success leadership

Enterprise accounts

Cross-functional collaboration

Data-driven

Client retention

Education

Bachelor's Required

Master's Preferred

Tools

MS Excel

PowerPoint

Word

Job description

Dun & Bradstreet is seeking a seasoned Client Success leader to guide post-sale engagements with enterprise clients in a dynamic, data-driven environment. You will drive adoption, retention, and expansion through executive-level partnering and cross-functional collaboration.

The role emphasizes building a high-performing team, aligning customer goals with product capabilities, and delivering measurable ROI across the client base.