Client Success & Support Specialist

Movista Inc; Bentonville (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A software company based in Bentonville is seeking a Customer Care Specialist to provide exceptional service to its clients. The role involves addressing customer inquiries and building strong relationships through effective communication and problem-solving. Candidates should have strong verbal skills, technical proficiency, and be adaptable. A high school diploma is required, and bilingual candidates in Spanish are preferred.

Qualifications

• 1+ year experience in customer-facing role.
• Proven track record of making decisive, informed decisions.

Responsibilities

• Answer calls from clients to address their needs.
• Respond efficiently to clients and provide solutions.
• Build lasting relationships with clients.

Skills

Strong verbal and written communication skills

Technical proficiency with CRM software

Strong typing skills

Bilingual in Spanish

Problem-solving abilities

Adaptability and accountability

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office Suite (specifically PowerPoint)

CRM software

Job description

A software company based in Bentonville is seeking a Customer Care Specialist to provide exceptional service to its clients. The role involves addressing customer inquiries and building strong relationships through effective communication and problem-solving. Candidates should have strong verbal skills, technical proficiency, and be adaptable. A high school diploma is required, and bilingual candidates in Spanish are preferred.