Entry-Level Customer Support Specialist

NWA Daily LLC; Springdale (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

A well-established company in NWA is seeking an entry-level Customer Service Representative to join their team in Springdale, AR. The role involves handling customer inquiries via phone, email, and chat, processing orders, and resolving complaints. Candidates should have a high school diploma and strong communication skills. This is a great opportunity for those looking to start their career in customer service within a supportive environment.

Qualifications

• Strong communication skills, both written and verbal.
• Basic computer skills including Microsoft Office.
• Ability to multi-task and work in a fast-paced environment.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Process orders and track shipments.
• Resolve customer complaints and issues professionally.

Skills

Strong communication skills

Basic computer skills

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

A well-established company in NWA is seeking an entry-level Customer Service Representative to join their team in Springdale, AR. The role involves handling customer inquiries via phone, email, and chat, processing orders, and resolving complaints. Candidates should have a high school diploma and strong communication skills. This is a great opportunity for those looking to start their career in customer service within a supportive environment.