Customer Success & Solutions Specialist

Lincare; Glendale (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

A healthcare service provider is seeking an employee to communicate with customers, answer their questions, and resolve problems related to healthcare services. This role involves assessing customer needs for additional products and services, documenting interactions, and ensuring compliance with physician orders. Strong communication skills and attention to detail are essential, as the employee will manage customer information and orders in a computerized system.

Responsibilities

• Communicates with customers via inbound and outbound calls.
• Assesses customer need for additional products/services.
• Documents calls in computerized record keeping system.

Job description

A healthcare service provider is seeking an employee to communicate with customers, answer their questions, and resolve problems related to healthcare services. This role involves assessing customer needs for additional products and services, documenting interactions, and ensuring compliance with physician orders. Strong communication skills and attention to detail are essential, as the employee will manage customer information and orders in a computerized system.