Customer Support Specialist

Miranda HR; San Juan (PR); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service firm is seeking enthusiastic candidates to provide exceptional customer service via phone, email, and chat. The ideal candidate will have strong communication and interpersonal skills, a high school diploma, and an empathetic approach to resolving customer concerns. Responsibilities include assisting customers with inquiries and maintaining detailed records. This role is suited for individuals who thrive in a fast-paced environment.

Qualifications

• 0–2 years of experience in customer service roles.
• Ability to maintain detailed records of customer interactions.
• Patience and empathy in handling customer issues.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers with inquiries and product information.
• Resolve complaints with professionalism.

Skills

Strong communication skills

Interpersonal skills

Problem-solving abilities

Customer-oriented mindset

Education

High School diploma or equivalent

Job description

A customer service firm is seeking enthusiastic candidates to provide exceptional customer service via phone, email, and chat. The ideal candidate will have strong communication and interpersonal skills, a high school diploma, and an empathetic approach to resolving customer concerns. Responsibilities include assisting customers with inquiries and maintaining detailed records. This role is suited for individuals who thrive in a fast-paced environment.