Customer Success & Software Support — Growth Path

The Reynolds and Reynolds Company; United States; On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance

6% match on 401(k)

Healthy work/life balance with paid time off

Onsite dining with complimentary meals

Fitness center and onsite medical center

Job summary

A leading software support firm in the United States is seeking a Customer Service Associate to provide high-quality product support. You will communicate with customers to understand their needs and expectations. The ideal candidate will have strong communication skills and the ability to work in a team. Benefits include insurance, 401(k) contributions, and onsite amenities for a healthy work-life balance.

Qualifications

• Associate’s degree or equivalent customer service experience preferred.
• Exceptional written and verbal communication skills.
• Ability to think critically, analytically, and problem-solve.
• Ability to work in a team environment.

Responsibilities

• Communicating with customers to gather information and understand their needs.
• Providing high-quality product support based on customer requirements.

Job description

A leading software support firm in the United States is seeking a Customer Service Associate to provide high-quality product support. You will communicate with customers to understand their needs and expectations. The ideal candidate will have strong communication skills and the ability to work in a team. Benefits include insurance, 401(k) contributions, and onsite amenities for a healthy work-life balance.