Client Success Partner – Hybrid, Growth‑Focused

Gartner, Inc.; Irving (TX); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

401K matching

Parental Leave

Medical/Dental/Vision Plans

Employee Assistance Program

Stock purchase plan

Job summary

Gartner, Inc. is seeking a Client Success professional to onboard clients, prove Gartner's value, and stimulate engagement with products used by large client teams.

You’ll partner with executives and practitioners across IT, HR, and finance to ensure successful use of Gartner subscriptions. The role emphasizes identifying client priorities, aligning Gartner resources, collaborating with internal teams, and driving retention and growth.

Qualifications

• Bachelor's degree preferred with 6+ months relevant experience.
• Strong communication, collaboration and prioritization skills are required.
• Proven track record of delighting clients and driving value.

Responsibilities

• Onboard clients and prove the value of Gartner services.
• Identify client priorities and align Gartner resources to meet them.
• Deliver value to decision makers and drive growth by connecting clients with Gartner experts.
• Collaborate with internal stakeholders to drive service delivery and results.
• Use insights and metrics to improve client engagement, retention and expansion.

Skills

Communication

Collaboration

Prioritization

Critical thinking

Influencing

Education

Bachelor's degree

Job description

Gartner, Inc. is seeking a Client Success professional to onboard clients, prove Gartner's value, and stimulate engagement with products used by large client teams.

You’ll partner with executives and practitioners across IT, HR, and finance to ensure successful use of Gartner subscriptions. The role emphasizes identifying client priorities, aligning Gartner resources, collaborating with internal teams, and driving retention and growth.