Hybrid Client Success Partner: Growth

Gartner; Fort Myers (FL); Hybrid; USD 53,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO

401k matching

Stock purchase plan

Job summary

Gartner, Inc. is seeking a Client Success Associate to onboard clients, demonstrate value, and drive engagement across Gartner services. You will work with client teams to understand priorities and show how Gartner resources can help achieve key business outcomes.

You will collaborate with stakeholders to deliver proactive service, ensure client satisfaction, and drive retention and growth. A hybrid work environment supports flexible collaboration across teams.

Qualifications

• Bachelor's degree preferred with 6+ months professional or internship experience.
• Proven track record of delighting clients.
• Strong communication, collaboration, prioritization, critical thinking, and influencing skills.

Responsibilities

• Onboard clients and prove the value of Gartner services.
• Surface clients' business priorities and align Gartner resources to their needs.
• Engage with decision makers to drive adoption and growth of Gartner offerings.
• Collaborate with internal stakeholders to deliver consistent service and outcomes.
• Use insights to improve client satisfaction, retention and expansion.

Skills

Communication skills

Collaboration

Prioritization

Critical thinking

Influencing skills

Education

Bachelor's degree preferred

Job description

Gartner, Inc. is seeking a Client Success Associate to onboard clients, demonstrate value, and drive engagement across Gartner services. You will work with client teams to understand priorities and show how Gartner resources can help achieve key business outcomes.

You will collaborate with stakeholders to deliver proactive service, ensure client satisfaction, and drive retention and growth. A hybrid work environment supports flexible collaboration across teams.