Client Success & Operations Manager

Unisys Corporation; California; On-site; USD 110,000 - 170,000; Full time

Job summary

Unisys Corporation is seeking a leadership-focused engineer in California to provide direction to Field Engineering supervisors and teams across multiple locations. The role emphasizes identifying trends, resolving complex issues during system releases or upgrades, and ensuring end-to-end support for identified and potential problems.

The candidate will liaise with Client Services groups, manage procurement-related activity, and allocate resources to meet client requirements.

Qualifications

• BA/BS degree with 4–6 years of relevant experience, or equivalent education/experience.
• 0–2 years leadership experience.
• Must be in West Coast Time Zone.

Responsibilities

• Provides clear and concise direction to Field Engineering supervisors and teams across multiple locations.
• Identifies recurring trends, difficult-to-resolve problems and potential issues concurrent with new system releases or hardware/software upgrades.
• Ensures end-to-end support to address identified and potential issues.
• Allocates people, budgets and resources.

Education

BA/BS degree

4-6 years relevant experience

Job description

Unisys Corporation is seeking a leadership-focused engineer in California to provide direction to Field Engineering supervisors and teams across multiple locations. The role emphasizes identifying trends, resolving complex issues during system releases or upgrades, and ensuring end-to-end support for identified and potential problems.

The candidate will liaise with Client Services groups, manage procurement-related activity, and allocate resources to meet client requirements.