Onsite Field Engineer & Install Specialist

Unisys Corporation; Town of Cheektowaga (NY); On-site; USD 60,000 - 100,000; Full time

Benefits offered by this job

Unlimited paid time off

401(k) match

Healthcare

Job summary

Unisys Corporation is seeking a Field Engineer to provide the full range of on-site engineering support for a base of large, complex clients. You will own the on-site service activity, perform advanced maintenance on products, and use your technical toolkit to resolve client issues and coordinate scheduled installs.

You will join a team that values proactive problem solving, documentation, and continuous improvement.

Qualifications

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 2-4 years' experience in area of responsibility

Responsibilities

• Provides the full range of Field Engineering support for an assigned base of large / complex clients.
• Takes complete ownership of onsite service activity.
• Performs advanced-level maintenance on all products, including low-complexity installation activities.
• Provides technical feedback on equipment, systems and processes to improve overall service delivery.
• Uses advanced tools and technical knowledge to resolve client problems and conduct scheduled installs.
• Identifies and resolves systemic issues within the team.
• Proactively supports the needs of other team members, providing technical assistance and expertise.
• Contributes to improved client services metrics reporting and documentation.
• Monitors technical and process issues, proactively informing the manager and/or team on offering improvement recommendations.

Education

High School Diploma or GED

Technical certification or Associate Degree

Job description

Unisys Corporation is seeking a Field Engineer to provide the full range of on-site engineering support for a base of large, complex clients. You will own the on-site service activity, perform advanced maintenance on products, and use your technical toolkit to resolve client issues and coordinate scheduled installs.

You will join a team that values proactive problem solving, documentation, and continuous improvement.