Client Success Manager I — Insurance & Risk Solutions

Arthur J. Gallagher & Co.; Florida; On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development

Collaborative culture

Global/local impact

Job summary

Arthur J. Gallagher & Co. seeks a Client Service Manager I to deliver high-quality service for a group of accounts with varying needs.

You’ll support renewal processes, foster client relationships, and coordinate with Producers and Account Executives to provide timely, quality solutions. Strong Microsoft Office skills and an appropriate license are required. This role emphasizes client retention, satisfaction, and collaboration across a branch team, with opportunities for growth within a global

Qualifications

• Bachelor's degree with 0+ years in client service and/or claims management.
• High School degree/GED with 3+ years client service and/or claims management experience.
• Producer's License and applicable licensing as required.
• Proficiency in Microsoft Office desktop applications.

Responsibilities

• Manage day-to-day account activity for assigned client group with simple to moderately complex needs.
• Partner with Production to lead renewal processes and deliver optimal solutions.
• Protect existing business and identify opportunities to expand services and lines of coverage.
• Build and maintain relationships with client buyers and day-to-day contacts.

Skills

Client service

Claims management

MS Office

Licensing

Education

Bachelor's degree

High School diploma

Job description

Arthur J. Gallagher & Co. seeks a Client Service Manager I to deliver high-quality service for a group of accounts with varying needs.

You’ll support renewal processes, foster client relationships, and coordinate with Producers and Account Executives to provide timely, quality solutions. Strong Microsoft Office skills and an appropriate license are required. This role emphasizes client retention, satisfaction, and collaboration across a branch team, with opportunities for growth within a global