Insurance Branch Client Service Manager II

Arthur J. Gallagher & Co. (AJG); Reading (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life and accident insurance

401(K) and Roth options

Educational expense reimbursement

Paid parental leave

Job summary

Arthur J. Gallagher & Co. (AJG) in Reading, MA is seeking a Branch Client Service Manager II to deliver high-quality service and manage a group of client accounts. This role is central to ensuring client satisfaction and retention, collaborating closely with the Production team to renew policies effectively.

The ideal candidate has a Bachelor's degree backed by several years of client service experience and is proficient in Microsoft Office. This is a full-time position with competitive benefits and potential travel requirements.

Qualifications

• Bachelor's degree with 3+ years client service and/or claims management experience.
• High School degree/GED with 8+ years client service and/or claims management experience.
• Ability to travel up to 25% of the time.

Responsibilities

• Deliver high quality and efficient service to clients.
• Account management for an assigned group of accounts.
• Build and solidify relationships with existing clients.

Skills

Client service experience

Claims management experience

Microsoft Office proficiency

Strong communication skills

Financial acumen

Education

Bachelor's degree

High School degree/GED with 8+ years experience

Job description

Arthur J. Gallagher & Co. (AJG) in Reading, MA is seeking a Branch Client Service Manager II to deliver high-quality service and manage a group of client accounts. This role is central to ensuring client satisfaction and retention, collaborating closely with the Production team to renew policies effectively.

The ideal candidate has a Bachelor's degree backed by several years of client service experience and is proficient in Microsoft Office. This is a full-time position with competitive benefits and potential travel requirements.