Client Service Manager: Insurance Solutions Leader

Arthur J. Gallagher & Co.; Franklin (TN); Sur place; USD 90 000 - 110 000; Plein temps

Résumé du poste

Arthur J. Gallagher & Co. is seeking a Branch Client Service Manager III to lead an assigned group of accounts, drive client retention, and deliver high-quality, timely solutions.

You will collaborate with Production to ensure best outcomes for renewals and cross-sell opportunities, strengthening relationships with client buyers. Ideal candidates have 5+ years in client service/claims management, supervisory experience, and required licenses, with a Bachelor's degree or equivalent experience.

Qualifications

• Bachelor's degree with 5+ years client service and/or claims management experience or High School/GED with 10+ years client service and/or claims management experience.
• 1+ years supervisory experience.
• Appropriate licensing as required.

Responsabilités

• Lead and manage an assigned group of accounts, focusing on client retention and satisfaction.
• Drive renewal processes and secure additional services for clients.
• Build relationships with buyers and client representatives to enhance value and service levels.

Connaissances

Client service

Claims management

Supervisory experience

Communication skills

Formation

Bachelor's degree

High School degree/GED

Description du poste

Arthur J. Gallagher & Co. is seeking a Branch Client Service Manager III to lead an assigned group of accounts, drive client retention, and deliver high-quality, timely solutions.

You will collaborate with Production to ensure best outcomes for renewals and cross-sell opportunities, strengthening relationships with client buyers. Ideal candidates have 5+ years in client service/claims management, supervisory experience, and required licenses, with a Bachelor's degree or equivalent experience.