Client Success Engineer: Associate Technical Account Manager

Yardi Systems; Oxnard (CA); On-site; USD 43,000 - 45,000; Full time

Benefits offered by this job

100% paid employee medical premiums

Profit-sharing plan

Flexible work arrangements

Job summary

Yardi Systems in Oxnard, CA seeks an Associate Technical Account Manager to support clients with software setup, troubleshooting, and day-to-day use of our property management solutions.

You will combine technical aptitude with strong communication to ensure a smooth, successful client experience, while collaborating with internal teams to deliver high-quality, solution-focused support.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Comfortable providing live support via phone and email.
• Proactive problem-solver with a strong customer-focused mindset.
• Detail-oriented and process-driven, with a focus on accuracy and efficiency.
• Adaptable and flexible in fast-paced environments.
• Skilled at building strong client relationships and earning trust.
• Quick learner of new tools, technologies, and concepts.

Responsibilities

• Provide technical software support, setup, and implementation guidance to clients.
• Troubleshoot application issues and deliver effective solutions.
• Communicate clearly to guide clients from setup to ongoing success.
• Share relevant product features and best practices to drive client success.
• Collaborate with teams to rapidly elevate and resolve challenges.
• Engage in continuous learning about products and industry trends.

Skills

Customer service

Communication

Problem solving

Technical aptitude

Organization

Adaptability

Education

Bachelor’s degree in Business/Finance/Math/Engineering

Tools

Yardi software

CRM software

Job description

Yardi Systems in Oxnard, CA seeks an Associate Technical Account Manager to support clients with software setup, troubleshooting, and day-to-day use of our property management solutions.

You will combine technical aptitude with strong communication to ensure a smooth, successful client experience, while collaborating with internal teams to deliver high-quality, solution-focused support.